A hotel guest holding a debit card talks to a receptionist at the front desk in a modern hotel lobby.
The Unexpected Deposit Hotels Charge If You Pay With Debit Cards
Written by Isabella Bird on 5/12/2025

So, there I was again, trapped in another hotel lobby with that weirdly stale air, desperately trying not to look like a lost child while waiting for Wi-Fi. Debit card in hand, feeling a little too optimistic. Why does check-in always take forever? No clue. But using my debit card? Yeah, instant mistake. Hotels just slap on a security deposit—sometimes literally the price of a night’s stay—and then my money’s frozen for what feels like forever, sometimes ten days, sometimes longer, and if you ask the bank, they just say “policy.” Super helpful. I watched a guy next to me nearly implode when he realized his $250 deposit wasn’t coming back anytime soon. Couldn’t blame him. The front desk just shrugged, like, “That’s life.” Doesn’t matter if it’s some chain motel or a “boutique” place with fake plants and $90 rooms.

And don’t even start with the “trust” thing. One manager at a Chicago airport hotel once told me, somewhere between sips of a monster energy drink, that the hold was for “incidentals.” Which means what, exactly? That I’m gonna steal the Pringles? Is that a thing? Debit card deposits can hang out in limbo for up to 10 business days, and apparently if you’re using a foreign card, it gets even messier. I texted my cousin who’s always on planes and she just sent back a GIF of someone screaming into a pillow. Pretty much sums it up.

Why Hotels Require Deposits from Guests

Honestly, the check-in dance is the worst. You stand there, hand over your card, and suddenly there’s a deposit on top of everything else. The staff says it’s to “protect” them, but honestly, I don’t even know what that’s supposed to mean anymore. There are so many weird deposit situations, I feel like they’re just making it up as they go.

Purpose of Hotel Deposits

Hotels don’t really care that I just want a bed and Wi-Fi. Their whole thing is “protecting” themselves from unpaid minibar raids, accidental damage, last-minute cancellations—basically, they’re paranoid. I get it, but also, come on. They don’t want to chase people down after checkout, so the deposit is their insurance. Even the cheap places do it. I asked a manager once if it actually helps, and she said over 70% of guest disputes are about these holds. Now some places are finally thinking about not making loyal customers do this, but don’t hold your breath.

Types of Deposits and Holds

There’s no logic here. One place wants $100, another wants the cost of a full night, or it’s some random number tied to the minibar. Debit cards? They want more. Sometimes these holds last ten days, sometimes 30 days. Why? Who knows.

Credit cards get “incidental holds,” which sometimes double up for no reason. There’s the deposit at booking, or at check-in, or—surprise!—after you leave if they find a towel missing. I heard about someone getting hit with $250 for a missing TV remote. Not me, but, honestly, I wouldn’t put it past these places.

Security Considerations for Hotels

Supposedly, it’s all about “risk management.” But is it? They say the deposit stops people from trashing rooms, but I’ve seen plenty of trashed rooms anyway. There’s always someone with a fake card, and somehow, people with regular debit cards get extra scrutiny. Watched a night manager take three cash deposits last month, which took ages, and then the next night, they wouldn’t even take cash. Depends on the day, or maybe the mood? Policies vary by brand, city, or whoever’s at the desk. I can’t keep track. I doubt they can either.

How Payment Method Affects Hotel Deposits

Every time I’m at that front desk, I have no idea what’s about to happen to my money. Debit, credit, cash—each one triggers a new set of rules. Sometimes it feels like they’re just making it up for fun.

Debit Card vs. Credit Card Policies

I thought using my debit card was no big deal until my bank account got strangled by a “pre-authorization hold” that just sat there. The front desk told me, “Yeah, debit cards get $300 holds, or maybe the full cost of your stay.” Cool, thanks for the warning. Turns out, big chains usually hit you with $50–$200 per night for incidentals. That money? Gone. Not just invisible—actually locked up. So if you want coffee or gas, too bad.

Credit cards? They just shrug. Holds show up as pending, don’t touch your real balance, and honestly, unless you trash the room, you’ll never notice. Banks say credit cards are safer, and after chasing down missing debit money, I agree. Hotels love the security, but don’t seem to care if it ruins your budget for the week.

Even after checkout, those holds don’t magically disappear. I’ve called customer support so many times I know the scripts: debit releases take 3-10 business days, credit card refunds are usually faster. Nobody can speed it up. At this point, I’d rather lose my toothbrush than explain the situation to another bored bank rep.

Impact of Using Cash Deposits

Cash is just chaos. Some places take it, but act like you’re paying in pennies. You get a handwritten receipt that looks like it was printed on a dot-matrix from 1993. Some hotels refuse cash unless you basically beg.

If you pay cash, you’ll usually get it back at checkout—if housekeeping gives the room a gold star. Otherwise, they chip away at your deposit for “damages,” like a toothpaste spot or a missing coaster. You can’t argue with the bank, because it’s cash. StayAccom says cash gets refunded the same day, but that only happens if the manager isn’t “on break.” I once waited until 5 p.m. for my refund because the only person with the safe key was out for lunch. Try explaining that to your airport shuttle driver.